Refund policy
At THEAURIX, we focus on delivering premium-quality streetwear with attention to detail and comfort.
Returns
We accept returns only for:
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Wrong product received
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Damaged product
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Size mismatch (only if unused)
To request a return, contact us within 3 days of delivery.
Items must be:
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Unused and unwashed
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In original condition
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With original packaging
Non-Returnable Items
We do not accept returns for:
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Used or washed products
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Minor color differences due to lighting
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Change of mind after purchase
Refunds
Once the returned item is inspected and approved, the refund will be processed to the original payment method within 5–7 business days.
Exchanges
Size exchanges are available based on stock availability.
Contact
For any return or refund-related queries:
Email: theaurixofficial@gmail.com